How it work

Saudi Arabia's fastest transport platform

How Tawasul works — four simple steps from request to delivery

Whether you need to ship cargo, rent a truck, or hire heavy equipment, Tawasul connects you with the Kingdom's top verified carriers in minutes — with live tracking and secure payment.

Three services

One platform that fits every need

Pick the service that suits you — they all run on the same platform, the same app, and the same network of verified carriers.

Cargo shipping

Move your shipment point-to-point — instant pricing, truck selection, and pay on confirmation.

  • Per-km or fixed-route pricing
  • Cargo insurance included
  • Live GPS tracking

Truck rental

Rent a truck by the hour, day, or month — with or without a driver, depending on your needs.

  • Flexible durations (hourly / daily / monthly)
  • "With driver" or "self-drive" options
  • Refundable deposit

Equipment rental

Cranes, lifts, excavators, and generators — competitive rates from verified owners.

  • Safety-verified equipment
  • On-site delivery to your project
  • Official tax invoices
Step by step

Your journey with Tawasul

Whether you're a customer looking for transport, or a carrier expanding your business — same ease, same transparency.

1

Pick a service and set the route

From the homepage choose shipping, truck rental, or equipment. Then pin pickup and dropoff on the map.

2

Compare prices and book

You'll see available carriers with live prices, ratings, and vehicle types. Pick the best fit and reserve.

3

Pay securely

Pay via Mada, Visa, Apple Pay, or bank transfer. Your funds are held safely until delivery is confirmed.

4

Track and receive

Watch the shipment live on the map, chat with the driver on WhatsApp, and confirm delivery to release payment.

1

Register and upload documents

Create a carrier account and upload your commercial registration, transport license, and ID. We review within 24 hours.

2

Add your fleet and pricing

Enter fleet details, payload capacity, service areas, and prices — hourly, daily, or per route.

3

Accept and confirm bookings

Bookings land on your dashboard in real time. Accept or decline within 15 minutes, then assign a driver and vehicle.

4

Deliver and get paid

When the customer confirms delivery, funds land in your wallet. Withdraw to your bank account whenever you like.

Why Tawasul

Built to make your work easier, not harder

Every detail you need — visible, protected, and always within reach.

Live GPS tracking

Follow your shipment on the map in real time, and share a view-only link with the recipient.

Verified carriers

Every carrier passes a commercial registry, license, and on-ground audit before joining.

Secure escrow payment

We hold the funds until delivery is confirmed. Nothing releases to the carrier without your approval.

24/7 WhatsApp support

Our team is available around the clock via WhatsApp and phone, in Arabic and English.

Tax invoices

ZATCA-compliant electronic invoices, downloadable after every transaction.

Fast confirmation

Most bookings are confirmed in under 10 minutes. If not, you're refunded automatically.

2,400+

Verified carriers

180K+

Shipments delivered

95%

Customer satisfaction

13

Regions covered

FAQ

Quick answers to the most common questions

Can't find your answer? Message us on WhatsApp and we'll reply right away.

Pricing is calculated automatically from distance, vehicle type, cargo weight, and trip timing. Each carrier sets their own rates, and we display them in a comparison list before you book — no hidden fees.
We monitor confirmation and arrival times. If the carrier exceeds the agreed threshold, you receive a partial automatic refund. If they cancel after confirmation, we refund you in full and suggest an alternate carrier.
All shipments are automatically insured up to SAR 10,000. For higher-value cargo you can buy extra coverage before confirmation — it appears as an option on the review page.
Open the "Join as carrier" page, fill in your details, and upload your commercial registration and transport license. Our verification team reviews within 24 hours. Once approved, add your vehicles and start accepting bookings.
Mada, Visa, Mastercard, Apple Pay, and bank transfer. All payments go through a secure gateway certified by the Saudi Central Bank (SAMA).
Yes. Cancellation is free before the carrier confirms. After confirmation, a 10% fee applies. Once loading begins, the fee is 25%. All fees are clearly shown before any cancellation.

Ready to get started?

Sign up in under a minute and place your first booking today. No subscription fees, no commitment.